Website Terms & Conditions & Acceptable Use

These website terms of use set out the terms under which you may use our website at www.youneedahannah.com (The Website).

“Content” means any and all text, images and any other form of information that appears on or is part of The Website and/or our social media channels (including but not limited to @youneedahannah.
“Data Protection Legislation” means all application data protection and privacy legislation in force in the UK.
“We/Us/Our/Me/My” means You Need a Hannah of Arklow Square, Ramsgate, Kent as the owner and operator of The Website.
“You” means you, as a user of our website.
By accessing or using The Website, you agree to comply with and be bound by these Website Terms of Use. If you do not agree to these terms, you should not use The Website.
These Website Terms of Use may be revised from time to time without notice. Your continued use of The Website after any changes will constitute your acceptance of such changes. These Website Terms of Use were last updated on 18th November 2025.
Your use of The Website is also governed by our Privacy Policy, which can also be found on The Website.
All Content on The Website and Our social media accounts, including but not limited to text, graphics, logos, images, and software, is Our property (or the property of Our licensors) and is protected by copyright and other intellectual property laws.
You may access, view and use The Website in a web browser, print pages from The Website and save pages for later offline viewing. Other than this, you may not use, reproduce, distribute, sell, sub-licence, store or create derivative works based on any Content from The Website or Our social media accounts without Our prior written consent.
You must always acknowledge Us (or Our licensors, as appropriate) as the owner of the Content on The Website and on Our social media channels.
You agree to use The Website for lawful purposes only and not to engage in any activity that could harm The Website, its users, or third parties.
Whilst We endeavour to keep The Website free from viruses and malware, You are responsible for protecting Your hardware, software and other materials from viruses, malware and other internet security risks.
You may not use The Website for any illegal or unauthorized purpose, post or transmit any content that is (or could be construed as) harmful, offensive, discriminatory or violates any applicable laws, deliberately introduce any virus or malware, or attack The Website by means of a denial of service attack, attempt to gain unauthorized access to Our Website or its systems, link to The Website in a way which suggests any association between You and Us or any endorsement by Us, or in a way which might damage Our reputation or take unfair advantage of it.
The Website may contain links to third-party websites. We are not responsible for the content or these third-party websites, and shall not be liable in respect of any such content. We are not endorsing that content by linking to them. You should review the website terms and policies of any third-party websites you visit.
We make no representations or warranties, express or implied, that The Website will meet Your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software or hardware, or that it will be secure.
We make no representations or warranties regarding the accuracy or completeness of the Content, or that the Content is up-to-date. We shall not be liable to You for any inaccuracy contained in the Content or for any reliance You may place on that Content.
To the fullest extent permitted by law, We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with Your use of The Website. If You are a business owner, We shall not be liable for loss of profits, sales, business or revenue, loss of business opportunity, goodwill or reputation, loss of anticipated savings, business interruption or for any other indirect or consequential loss or damage.
You agree to indemnify and hold Us, and Our officers, directors, employees, and agents, harmless from any claims, liabilities, damages, and expenses (including legal fees) arising from Your use of The Website or from Your violation of these Website Terms of Use.
These Website Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions or concerns about The Website or these Website Terms of Use, please contact us at hello@youneedahannah.com.

ACCEPTABLE USE POLICY

Last updated November 19, 2025

This Acceptable Use Policy ('Policy') is part of our Terms and Conditions ('Legal Terms') and should therefore be read alongside our main Legal Terms: https://www.youneedahannah.com/terms. If you do not agree with these Legal Terms, please refrain from using our Services. Your continued use of our Services implies acceptance of these Legal Terms.

Please carefully review this Policy which applies to any and all:

(a) uses of our Services (as defined in 'Legal Terms')

(b) forms, materials, consent tools, comments, post, and all other content available on the Services ('Content')

WHO WE ARE

We are Hannah Hemstock trading as You Need a Hannah ('Company','we', 'us', or 'our') a company registered in the United Kingdom at Arklow Square, Ramsgate. We operate the website http://www.youneedahannah.com (the 'Site'), as well as any other related products and services that refer or link to this Policy (collectively, the 'Services').

USE OF THE SERVICES

When you use the Services, you warrant that you will comply with this Policy and with all applicable laws.

You also acknowledge that you may not:

Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Make any unauthorised use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.
Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
Engage in unauthorised framing of or linking to the Services.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Make improper use of our Services, including our support services or submit false reports of abuse or misconduct.
Engage in any automated use of the Services, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Interfere with, disrupt, or create an undue burden on the Services or the networks or the Services connected.
Attempt to impersonate another user or person or use the username of another user.
Use any information obtained from the Services in order to harass, abuse, or harm another person.
Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavour or commercial enterprise.
Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services, except as expressly permitted by applicable law.
Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
Delete the copyright or other proprietary rights notice from any Content.
Copy or adapt the Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ('gifs'), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as 'spyware' or 'passive collection mechanisms' or 'pcms').
Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or using or launching any unauthorised script or other software.
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
Use the Services in a manner inconsistent with any applicable laws or regulations.

Subscriptions

If you subscribe to our Services, you understand, acknowledge, and agree that you may not, except if expressly permitted:

Engage in any use, including modification, copying, redistribution, publication, display, performance, or retransmission, of any portions of any Services, other than as expressly permitted by this Policy, without the prior written consent of Hannah Hemstock trading as You Need a Hannah, which consent Hannah Hemstock trading as You Need a Hannah may grant or refuse in its sole and absolute discretion.
Reconstruct or attempt to discover any source code or algorithms of the Services, or any portion thereof, by any means whatsoever.
Provide, or otherwise make available, the Services to any third party.
Intercept any data not intended for you.
Damage, reveal, or alter any user's data, or any other hardware, software, or information relating to another person or entity.

CONSEQUENCES OF BREACHING THIS POLICY

The consequences for violating our Policy will vary depending on the severity of the breach and the user's history on the Services, by way of example:

We may, in some cases, give you a warning, however, if your breach is serious or if you continue to breach our Legal Terms and this Policy, we have the right to suspend or terminate your access to and use of our Services and, if applicable, disable your account. We may also notify law enforcement or issue legal proceedings against you when we believe that there is a genuine risk to an individual or a threat to public safety.

We exclude our liability for all action we may take in response to any of your breaches of this Policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Email: hello@youneedahannah.com